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Vantyx Trade Privacy Policy

Last Updated: January 26, 2026

            Note: This Privacy Policy should be reviewed by counsel and updated to match actual data practices (GDPR, CCPA, and applicable state laws) before public marketing campaigns.
        

1. Introduction

The Vantyx AI Trade / Vantyx Trade service is owned and operated by Vantyx Enterprises LLC ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us:

Account Information: Email address, password, name
Profile Information: Investment preferences, risk tolerance
Portfolio Data: Stock holdings, transaction history, portfolio performance
Payment Information: Credit card details (processed by our payment provider)
Communications: Messages you send to support, feedback, surveys

2.2 Information Collected Automatically

When you use our Service, we automatically collect:

Usage Data: Pages visited, features used, time spent, clicks
Device Information: Browser type, operating system, device identifiers
IP Address: Your internet protocol address and approximate location
Cookies: Session cookies, preference cookies, analytics cookies
Log Data: Access times, errors, performance metrics

2.3 Information from Third Parties

Brokerage Integration: Account balances, positions, transaction history from Alpaca
Market Data: Stock prices, news, financial data from data providers
Authentication Services: If you use OAuth to sign in

3. How We Use Your Information

We use your information to:

Provide, maintain, and improve the Service
Generate AI-powered stock recommendations
Track your portfolio performance and send alerts
Process payments and manage your subscription
Send you updates, newsletters, and marketing communications
Respond to your questions and support requests
Detect and prevent fraud, abuse, and security issues
Comply with legal obligations
Analyze usage patterns and improve our algorithms
Personalize your experience

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

4.1 Service Providers

Payment Processors: Stripe for processing payments
Email Service: For sending transactional and marketing emails
Analytics Providers: Google Analytics, Mixpanel for usage analytics
Cloud Hosting: AWS, DigitalOcean for infrastructure
AI Services: Grok, OpenAI for generating recommendations

4.2 Brokerage Partners

When you connect your Alpaca account, we share necessary information to execute trades on your behalf (if you enable this feature).

4.3 Legal Requirements

We may disclose your information if required by law, court order, subpoena, or to protect our rights and safety.

4.4 Business Transfers

If we are acquired or merge with another company, your information may be transferred to the new entity.

4.5 With Your Consent

We may share information with third parties when you explicitly consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

Encryption in transit (TLS/SSL) and at rest
Secure authentication and password hashing
Regular security audits and monitoring
Access controls and employee training
Secure cloud infrastructure

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for:

Legal compliance (e.g., tax records, transaction history)
Dispute resolution
Fraud prevention
Enforcing our terms

Typically, we retain data for 7 years after account closure for legal and compliance purposes.

7. Your Rights and Choices

7.1 Access and Update

You can access and update your account information through your account settings.

7.2 Delete Your Account

You can request account deletion by contacting us at [email protected]. We will delete your information within 30 days, subject to legal retention requirements.

7.3 Opt-Out of Marketing

You can unsubscribe from marketing emails using the unsubscribe link or by adjusting your email preferences in settings.

7.4 Cookie Preferences

You can control cookies through your browser settings. Note that disabling cookies may affect Service functionality.

7.5 Do Not Track

Our Service does not currently respond to Do Not Track signals.

7.6 GDPR Rights (EU Users)

If you are in the European Economic Area, you have additional rights:

Right to access your data
Right to rectification
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent
Right to lodge a complaint with a supervisory authority

7.7 CCPA Rights (California Users)

If you are a California resident, you have rights to:

Know what personal information we collect, use, and share
Delete your personal information
Opt-out of the sale of your information (we do not sell information)
Non-discrimination for exercising your rights

8. Children's Privacy

Our Service is not intended for users under 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses for EU data transfers.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or prominent notice in the Service. Your continued use after changes constitutes acceptance.

12. Contact Us

For privacy questions or to exercise your rights, contact us at:

Email: [email protected]
Address: Vantyx Enterprises LLC, 14545 SW Juliet Terrace, Portland, OR 97224, USA
Data Protection Officer: [email protected] (if applicable)

13. Cookie Policy

We use the following types of cookies:

Essential Cookies: Required for Service functionality (authentication, session management)
Analytics Cookies: Help us understand how you use the Service
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Track effectiveness of marketing campaigns

⚠️ Important: This Privacy Policy is a template. You MUST customize it based on your actual data practices and have it reviewed by a privacy attorney to ensure compliance with:

GDPR (if you have EU users)
CCPA/CPRA (if you have California users)
Other state privacy laws (Virginia, Colorado, etc.)
Sector-specific regulations (financial services, healthcare, etc.)

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